We want you to be happy with your order. Here’s how returns work:
You may return unopened and unused products within 14 days of delivery.
Contact us first at [support@aj-poke.dk] to start the return process.
Items must be returned in original packaging.
Once we receive and inspect the returned product, we’ll notify you by email.
If approved, a refund will be issued to your original payment method within a few business days.
Shipping costs are non-refundable.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. We’ll arrange a replacement or refund.
Opened trading card packs, used products, or items marked as “final sale” cannot be returned.
For more details, contact us anytime.